Quality Governance Support Officer

Are you interested in patient safety, clinical effectiveness and patient experience? Then read on!

An exciting opportunity has arisen in one of the three Divisional Quality Governance Teams in CNWL, based in The Gordon.

You will be supporting staff in the delivery of high quality care, ensuring patient safety, providing support and advice in the management of incidents, clinical audit & quality improvement projects and ensuring that learning from incidents, complaints and audit is shared and acted upon., The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

You will be enthusiastic and self-motivated, educated to degree level or equivalent.

Have experience in the provision and support of clinical audit, quality improvement and management of incidents; of providing administrative support; organising and taking meeting minutes; using computer and data management systems to support and monitor activities.

Be responsible for providing efficient administrative support to the Divisional Quality Governance team and will be able to work to time frames and have exceptional organisational skills. You will be flexible and have the ability to work as part of a team., The post-holder will be required to act as a support to the team as well be required to have excellent skills in organisation, scheduling, and excellent written and verbal communication skills, great numerical skills with a "can-do" attitude and a quick thinker. There is an expectation that the post-holder is proficient in key tools such as MS Word and MS PowerPoint and from a technical perspective, the post-holder should have intermediate MS Excel skills.

The post-holder will be a self-motivated individual who has an organised and logical approach to work and enjoys working flexibly under pressure in a busy team as well as working on your own initiative to achieve deadlines.

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.

Were always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL