Quality Improvement and Innovation Officer

The post holder will support the Quality Improvement Skills Training (QIST) section in the planning and delivery of quality improvement activity for all trainees and trainers across Wales.

QIST is part of the Quality Unit which works to ensure the delivery of high quality patient care and patient safety through the monitoring and development of medical education and training and provision of Faculty infrastructure to support it.Activity is undertaken in close collaboration with training programmes and Local Education Providers (LEPs) across NHS Wales to ensure high quality educational environments for trainees.

The post holder will lead on activities relating to the organisation and delivery of quality improvement skills training, Fundamentals of Improvement workshops and Improvement in

Practice workshops, for a range of healthcare professionals across Wales.

The post holder will develop effective working relationships with key stakeholders and provide comprehensive administrative support and advice to the QIST team

The post holder will be expected to work unsupervised to deadlines working to agreed national and local policies and processes., Provide comprehensive and reliable administrative and business support to the Quality Improvement and Innovation Manager and wider QIST team.

Responsible for timely and effective use of NHS Wales and HEIW administrative and financial systems to ensure successful running of courses, including liaison with training venues, attendees and QIST tutors.

Management of QIST inbox and related queries about the programme

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- compassionate leadership,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?