Quality Improvement Programme Manager

The post-holder will primarily be responsible for managing complex change projects throughout project lifecycles from direction to delivery. Responsible for managing the most high profile, high risk projects where the project and stakeholder environments are complex and uncertain, using challenge and persuasion. The post holder will also design and deliver improvement training at part of our Improvement Academy.

Are you passionate about improving care and outcomes for our patients, families and staff? Are you talented at managing complex improvement programmes with multiple stakeholders? Do you have a flair for presenting data in creative and engaging ways? Do you want to train others in improvement methods? Do you want to work in a supportive and dynamic team with the opportunity to learn new skills? If the answer to these questions is yes, then we have a fantastic opportunity for you to join our Quality Directorate as an Improvement Manager in the Quality Improvement Team.

Our ambition is to be the best ambulance service in the UK, delivering the right care, at the right time, in the right place, every time. We are looking for an enthusiastic and highly motivated individual to join the Quality Directorate to help us succeed in delivering this vision for the North West Ambulance Service., Ability to travel between NWAS and hospital sites is also required.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.