Quality Improvement Project Officer

CNWL is recruiting a Quality Improvement Project Officer to work within the Quality Improvement (QI) Team and support our plans to build the Trust's QI capacity and capability as core faculty of the CNWL Improvement Academy.

CNWL Trust has embraced QI as the overarching principle for the organisation, and set its longer-term vision to provide the highest quality, best value healthcare for patients. The primary purpose of the Quality Improvement team is to oversee the transformation of the culture of the Trust to one of continuous improvement. This will be delivered through participation of staff in the design, implementation, monitoring and evaluation of a large number of small and large-scale projects via a multi-year organisation-wide programme. The programme is a unique one for the organisation in terms of breadth, depth and timescale.

The post-holder will assist in building the Trust's QI capacity and capability by providing QI coaching and training. They will support key QI projects to maximise opportunities for improvement and learning, motivate teams to undertake QI projects, and produce reports and promotional material that demonstrates and celebrates the progress of QI.

The post-holder will give robust attention to ensuring that service users and carers are involved in the development of the projects.

The post-holder will work with the QI Team to deliver and scale-up improvement across the Trust.

Main duties of the job

It is a pivotal role for the department requiring delivery of high quality and comprehensive service. You will need to have proven leadership, communication and stakeholder management skills, trained in QI methodologies, can inspire and be prepared to work across a broad spectrum of specialities and with a wide variety of staff.

You will provide high quality administrative and project management support to the Quality Improvement Team to ensure smooth day to day delivery of key programmes of work. Also, you will lead on the organisation of delivery of specific projects with support from Improvement Advisors and the Head of QI

You will be responsible to the Improvement Advisor and work closely with the Head of Quality Improvement, QI team members.

You must have initiative and drive, be forward-thinking and will support a wide range of health professionals. We offer a supportive and friendly environment, and we have a genuine and active commitment to education and staff career development.

The Quality Improvement Team is made up of a group of dedicated Improvement Specialists supporting improvement across the organisation.

We are a dynamic, adaptive team who actively support individuals and teams with improvement.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.