Quality Lead

This role is both dynamic and impactful, focused on driving quality improvements across our service. You will be responsible for conducting regular audits, identifying best practices, implementing quality improvement plans, and evaluating their impact. You will also stay informed on the latest sector developments, including evidence-based practices and legislation changes.,

• Improve quality through regular audits of service delivery and governance.
• Identify areas for improvement and formulate robust action plans.
• Collaborate with staff at all levels to implement plans and set up evaluation mechanisms.
• Support the Designated Safeguarding Lead in risk assessment, compliance, and legislation adherence.
• Provide coroner and CQC reports as required by the service.
• Analyse user feedback, complaints, and compliments to implement service improvements.
  
  We are looking for someone with:
• Experience in Social Care and the Drug and Alcohol field.
• Knowledge and understanding of the recovery ethos.
• Excellent organisational skills and the ability to prioritise dynamically and long-term.
• Experience in conducting audits and reviews to inform service evaluation and development.
• Proficiency in data analysis and problem prioritising.
  
  25 days holiday (+ bank holidays), rising annually.
• Paid 'Wellness' hour each week, along with a 'Wellness' hub and Employee Assist Programme.
• Contributory pension scheme.
• A great selection of benefits, including shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development, and progression opportunities.
• Refer a friend scheme for a successful candidate.
If you resonate with these values and are excited about starting your journey with Change Grow Live, we would love to connect with you.