Quality Manager

This role is based in the Quality team and is based at Bradford with travel within the Bradford and Craven area and wider West Yorkshire, as necessary. As an employee of the NHS West Yorkshire Integrated Care Board, you will also be expected to contribute to work across the West Yorkshire geography., Provide specialist advice, guidance and support in quality improvement and current systems and processes of quality assurance to programme and pathway teams

Review and triangulate information and assurance e.g., patient incidents, complaints, performance of commissioned providers including patient safety, patient experience and clinical effectiveness, escalating issues of concern where necessary.

Produce and provide reports on quality performance and improvements as appropriate.Ensure that the ICB acts in the best interests of the local population with regard to quality improvement, health outcomes, health inequalities, unwarranted variation in systems and services, and patient experience.

Support the ICB with clinical quality and governance issues within independent providers to ensure continuous quality improvement and patient safety.

Ensure that all areas of risk are appropriately managed, lessons are learnt, and changes implements to promote and to support continuous improvement in sharing good practice, lessons learned and good practice within provided services.

Be aware of and contribute to the safeguarding agenda for children and vulnerable adults including mental capacity act, DoLs, human slavery, preventetc.

NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.

We are dedicated to fostering an inclusive workplace that values diversity, viewing it as a key strength aligned with our mission and values. We believe diverse ideas and backgrounds enhance creativity and improve patient outcomes.