Quality Manager

As ourQuality Manager (m/f/d), you will be responsible to drive forward the maintenance and further development of the Quality Management System (QMS) as an Integrated Management System (IMS). In cooperation with a variety of stakeholders, you will ensure compliance with the defined internal and external regulations and the highest level of process-oriented quality assurance and continuous improvement within NTT Global Data Centers (GDC). The role will be based in Frankfurt or London, is full time and hybrid. What you will do

• Manage an QMS in compliance with the ISO 9001 standard and driven as an IMS
• Manage the company-wide certification strategy and audit framework relevant to the IMS
• Perform internal audits in alignment with the Internal Control System, certification and Global requirements
• Coordinate certification audits defined by the certification strategy
• Manage and further develop a central data base for deviations and improvements identified during auditsand ensure root cause identification and on-time completion of related actions
• Coordinate the consolidation of the different management systems under IMS to ensure an effective andefficient IMS and the compliance with the corresponding certification standards
• Maintain and continuously improve the instructional documentation for the QMS
• Support in monitoring the key performance indicators (KPIs) for the QMS, in regular reporting and inmanagement reviews
• Support departments in achieving company-wide high level of quality and clear documentation andidentifying improvement potentials and support the Commercial unit on client requests and audits, Manage an QMS in compliance with the ISO 9001 standard and driven as an IMS
• Manage the company-wide certification strategy and audit framework relevant to the IMS
• Perform internal audits in alignment with the Internal Control System, certification and Global requirements
• Coordinate certification audits defined by the certification strategy
• Manage and further develop a central data base for deviations and improvements identified during auditsand ensure root cause identification and on-time completion of related actions
• Coordinate the consolidation of the different management systems under IMS to ensure an effective andefficient IMS and the compliance with the corresponding certification standards
• Maintain and continuously improve the instructional documentation for the QMS
• Support in monitoring the key performance indicators (KPIs) for the QMS, in regular reporting and inmanagement reviews
• Support departments in achieving company-wide high level of quality and clear documentation andidentifying improvement potentials and support the Commercial unit on client requests and audits
• Drive awareness of QMS and certifications within the company
  
  Successfully completed university degree (Master/Diploma desirable) or comparable professional experience
• Expert knowledge in quality management, internal auditing and ISO 9001, proven by an appropriatequalification
• Knowledge of other standards (e.g., ISO standards, PCI DSS, EN 50600, TIA 942, ISAE 3402) desirable
• Working knowledge of quality improvement methods and tools (e.g. CAPA, root cause analysis, SWOT, 5Whys)
• Fluent verbal and writing skills in English and German, Successfully completed university degree (Master/Diploma desirable) or comparable professional experience
• Expert knowledge in quality management, internal auditing and ISO 9001, proven by an appropriatequalification
• Knowledge of other standards (e.g., ISO standards, PCI DSS, EN 50600, TIA 942, ISAE 3402) desirable
• Working knowledge of quality improvement methods and tools (e.g. CAPA, root cause analysis, SWOT, 5 Whys)
• Fluent verbal and writing skills in English and German
  
  Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC.
As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. Working for Global Data Centers EMEA We are one of the leading and largest data center provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of nearly 900 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people (m/f/d) come from, the ability to work in teams and good communication skills are very important to us. As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people (m/f/d) the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested.