Quality Manager

In this fast moving, busy and varied role, you will be a vital part of the Technical team reporting to the Technical Manager and responsible for ensuring quality assurance, which is instrumental in delivering great value, safe, innovative and quality assured products.

Day to day you will strive for continuous improvement and implement the Quality Standards, Systems and Processes for the company products in line with group policy. You will be responsible for ensuring these meet and exceed customers' requirements and you will ensure full compliance as per the site vision.

In the role you will manage, motivate and oversee the Quality Front Line Managers, providing goal orientated feedback, strong communication links and driving business performance and KPI's in a fast-paced environment. You will be passionate about leading your team, identifying and supporting in their development. You will lead by example and play a key role in leading a positive culture through outstanding team-based relationships.

You will be responsible for conducting risk based Quality Systems Audits as required. A part of the role will also include reviewing customer complaints, audit deficiencies and monitoring the status of root cause corrective actions. You will also work alongside Health and Safety as required as you will oversee health and safety issues within the scope of the role and produce risk assessments as appropriate under the guidance of the team.

Part of the role will include managing the provision of accurate and comprehensive information for both internal and external customers in a timely manner. This will include recording, analysing and distributing statistical information and establishing strong relationships with other internal departments, customers, suppliers and service providers.

You will also act as a catalyst for change and improved performance quality through ensuring relevant, robust systems are developed and implemented to allow complete compliance to BRC and customer requirements whilst maintaining product quality, legality and safety. You will be required to maintain allergen and HACCP controls on site and the accuracy of associated information.

In this role you will work closely with the site operations team to encourage honesty and co-operation with any technical, compliance and quality issues and you will need excellent communication to build positive relationships with key stakeholders. You will be a strong leader who is experienced at communicating across all levels of the organisation and confident when dealing with internal and external contacts.

Strong technical background in the food manufacturing industry

Relevant qualification and in-depth knowledge of Food Safety, Microbiology and Quality Assurance

Experience of leading and motivating a site QA function including process control and the launch of products

Experienced in auditing with in depth knowledge of HACCP, BRC and internal auditing systems

Proven track record for and drive for continuous improvement

Experienced in leading and developing a successful team

Flexible with a hands-on approach

Excellent communication skills

Able to work on own initiative

Able to work under pressure

Attention to detail

Team player

Competent in MS Office, Word, Excel and Outlook

Finsbury Food Group is a leading specialty bakery manufacturer, and we constantly raise quality and efficiency standards, and build long-term relationships with multiple major retailers and the foodservice channel. Our Fletcher site is part of our Northern Cluster Division within Finsbury Food Group. They make over products for retailers and foodservice customers and have a wide range of product groups, from Bread, Morning Goods, Baguettes, Doughnuts & Muffins. They employ over 450 people on site and the sites runs 24/7, which encompasses a culture of teamwork, friendly and respectful leadership and a focus on continuous improvement at all levels.

We have an exciting opportunity to join the Technical team as Quality Manager at our Fletchers site as part of the Finsbury Food Group. This is a fantastic opportunity to gain experience with one of the UK's largest bakery businesses, along with great opportunities for growth and development. At Finsbury Food Group, we are passionate about investing in our teams, creating great development opportunities., Our vision is to be the leading speciality bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.