Quality Performance Specialist-HMP Fosse Way

Serco Group Plc

Quality Performance Specialist-HMP Fosse Way

£32000

Serco Group Plc, South Wigston, Oadby and Wigston

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 11 Sep | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: eb9cfea5b1d249719401ad23e524d9de

Full Job Description

Here at Serco, we are looking for a Quality Performance Specialist To drive the quality, performance, academic and vocational success across our prison in all subject areas. You will promote excellence in teaching, learning, assessment, and behaviour management strategies relevant to the culture at HMP Fosse Way.

As part of this you will:

  • Ensure that the Quality Cycle is effectively driven throughout the prison as part of the Education, Skills, and Work Quality team.

  • Work in collaboration with the Neurodiversity Manager, Prison Employment Lead, Industries and Purposeful Activity Manager and Milton Keynes College to ensure a constant quality approach.

  • Plan and lead on learning walks and lesson observations, coordinate deep dives and support with the production of reports, action plans and feedback to staff.

  • Coach and support others to develop and improve in their teaching practice, ensuring that resulting teaching and learning action plans are achieved and effective.

  • Plan thematic deep dives and assist with Awarding body/ IQA/EQA visits.

  • Assist with HMIP/Ofsted Inspection visits and resulting action plans.


  • Develop and maintain quality standards appropriate to the post.

  • Monitor attendance and create reports from CMS and Curious.

  • Support the HoESW in other duties relating to quality.

    Evidence of providing support/training for teachers/Tutors/Instructors to provide a high quality, effective learning experience for all.

  • A track record in the management of quality improvement with evidence of raising standards.

  • Experience of operating within a Custodial Environment.

  • Previous experience of working in an educational or quality role.

  • Experience in the preparation for and during an Ofsted Inspection and detailed knowledge of OFSTED/Estyn's EIF (Education Inspection Framework) and further education and skills criteria.

  • Experience of implementing change, preferably within an educational setting.

  • Degree or equivalent qualification.

  • Teaching qualification (QTLS as appropriate) / Assessor/Verifier Award or extensive relevant work experience of working within a quality role in an educational setting.

  • Evidence of providing support/training for teachers to provide high quality effective learning experience.

  • Extensive IT skills - ability to work across various IT platforms to analysis data.

    Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives., About Serco

  • At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

    By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

  • A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

  • Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.


  • What we offer:
  • A competitive salary.

  • A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities.

  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans and more.

  • Access to a huge range of discounts and exclusive deals.

  • The chance to make a positive difference in a company passionate about diversity and inclusion.