Quality and Safety Specialist

The post holder will have a key role in supporting the Organisation to proactively work to reduce harms through quality improvement strategies and support the investigation and learning from incidents and other quality and safety concerns.
This role supports the development of a safety culture and safety systems.
The post holder will utilise systems thinking, human factors understanding and just culture principles to address safety incidents to maximise the learning and supporting services to improve quality and safety.
The post holder will support the development of systems and processes to enable oversight of themes and tends from quality data, designing and supporting programmes that deliver effective and sustainable change.
The post holder will support the review and development of policies and procedures to support safe and effective practice and will keep abreast of guidance and requirements nationally, regionally and locally to ensure best practice.
The post holder will be a lead investigator for serious incidents, patient safety events, serious complaints and other investigations where safety concerns have been identified. They will also support the clinical audit programme and quality assurance programmes to gains assurance of quality and safety within the service in line with CQC and organisational standards.
The post holder will also collate assurance reports to report on incident themes and trends and quality improvement initiatives, + Support the Head of Quality & Safety in having oversight of all aspects of the Quality & Safety Agenda including providing expert clinical advice to clinical and non-clinical staff across the Organisation
+ Work with the Head of Quality & Safety to undertake qualitative and quantitative analysis from governance activities, identify trends and highlight areas of good practice as well as concerns, working with colleagues to agree actions that aim to enhance standards and mitigate risk.
+ Lead on all aspects of the review of incidents and harms
+ Undertake investigations of incidents, complaints and concerns from themes and trends to identify service improvements using human factors and involvement to ensure co-production and effective outcomes.
+ Write good quality objective reports that are factual and comprehensive, making recommendations for improvements
+ Undertake deep dive audits and clinical audits to review safety and support the annual clinical audit programme
+ Plan and lead quality assurance visits /audits to review service quality and safety
+ Lead on the management of the Safety Alerts process to ensure effective review and distribution and responses. Leading task and finish groups to support organisational wide implementation of recommendations as needed
+ Maintain oversight of the clinical and compliance audit programme to ensure it is on track, reporting on progress and outcomes.
+ Oversee the completion of action plans arising from reviews, incidents, complaints and audits within the services providing support and assistance to help teams embed the learning
+ Develop and review policies and procedures that reflect national and local legislation and guidance and support the Quality and safety team to maintain oversight of organisational compliance, supporting with redial actions where required
+ Participate in all aspects of the quality and safety team activities to improve quality and safety across the Organisation
+ Provide training and support to teams including at induction on patient/service user safety and incident reporting and handling
+ Collate and analyse complex data to support reporting of KPIs, achievement of compliance and assurance and completion of reports, + If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
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Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.
Professional UK clinical registration required for the role?
If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.
COVID-19 Vaccination
Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.
We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.
Anti Fraud
Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].
Work Trials
Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant:
You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.
The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.

This is an exciting opportunity for an experienced clinician to join our Quality and Safety team to support our outstanding Organisation to respond to incidents and work to improve quality and safety across our health and social care services. This role presents a great opportunity for career development, enabling the post holder to gain real insights and experience of a corporate clinical role that can impact and improve on the quality of care provision in health and social care services.
To apply you must have a professional clinical degree level qualification and are currently on the NMC or HCPC register and have experience of undertaking investigations. thematic reviews and deep dive audits and have the skills to write comprehensive and accurate reports

Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.