Quality & Standards Administrator - Internal Only

Quality and Academic Development (QUAD) provides institutional professional leadership for the management of City St George's academic quality and standards framework.

Our responsibilities include oversight of Senate academic policy and regulation, support for School-based quality teams, programme development and review, CMA compliance, the management of City St George's collaborative provision framework, its assessment and feedback frameworks, and student cases relating to academic appeals, fitness to study, complaints and misconduct and OfS, QAA, OIA and CMA compliance.

The Quality and Standards Administrator works across the Department and with colleagues in Schools to support a range of activities within the Department's remit. This includes supporting working groups and forums, key aspects of the quality and standards framework, programme approval and periodic review and student appeals and complaints casework. You will be responsible for maintaining accurate records and producing reports relating to core quality processes and City St George's external compliance obligations.

You will manage multiple activities simultaneously, using high levels of initiative and judgement and excellent organisational skills to deliver a diverse workload effectively.

Excellent written and oral communication and interpersonal skills are required, along with analytical and problem solving skills and IT proficiency.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK's largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.

The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions.