Quality Support Officer

PLEASE NOTE:Following a retendering process, the childrens service is due to be transferred to the new provider on the 1st of April 2025. Given this post sits within the transferring service, in line with the legislative requirements, the successful candidate will be part of the TUPE transfer along with other colleagues

The Family Nurse Partnership Programme (FNP) is a national evidence-based programme that aims to improve the health and social outcomes for young expectant mothers and their babies from early pregnancy until their child is between 12-24 months old.

The post-holder will have a pivotal contribution to make in supporting the quality of the programme.

Accountable to the FNP supervisor, the quality support officer is responsible for a wide range of quality support and administrative functions including data management of the local programme. The oversight of FN data collection, collation, input and analysis through quality checking of data in TURAS, is a critical element of this role.

Main duties of the job

The post-holder will have oversight of the teams data, ensuring it is up to date and that reports are compiled for the advisory board, annual review and other relevant strategic forums, as required. Preparation for board meetings includes preparing meeting agendas, sending invites to board members, arranging meeting venues or co-ordinating virtual meetings and taking and distributing minutes.

Other elements of the role include office management to ensure the smooth running of the office which includes, managing provision of FNP materials and resources, liaison with clients and a wide range of FNP stakeholders.

This is a demanding role requiring high levels of administrative and communication skills and the ability to work proactively as part of a team.

CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.