Quality Systems Officer

Are you passionate about quality assurance and regulatory compliance? Do you thrive in a fast-paced environment where attention to detail and collaboration are key? If so, we invite you to join our team as a Quality Systems Officer at LloydsPharmacy Clinical Homecare., As a Quality Systems Officer, you'll play a pivotal role in supporting and maintaining a robust Quality Management System (QMS) across all our sites, ensuring compliance with industry standards such as MHRA GMP, GDP, and ISO 9001. You will collaborate closely with internal departments and external stakeholders to deliver a customer-focused, effective QMS service while driving continuous improvement across the organisation.,

• QMS Management: Ensure the Quality Management System is compliant and fit for purpose across all sites. Maintain document control, validate systems, and assist with product recalls when required.
• Root Cause Analysis & CAPA: Oversee the effectiveness of Corrective and Preventive Actions (CAPAs), monitor non-conformance reports, and drive improvements in risk management.
• Training & Development: Support the creation and delivery of GMP training, fostering a culture of continuous development and quality improvement.
• Audits & Compliance: Assist in internal and external audits, providing recommendations to mitigate risks and ensure ongoing compliance.
• Stakeholder Collaboration: Work proactively with teams across the organisation to improve quality standards, resolve issues, and enhance operational efficiency.
  
  Educational Background: Degree-level education or equivalent, with a strong foundation in science (GCSE in Science essential).
• Regulatory Knowledge: In-depth understanding of GMP, GDP, MHRA regulations, and ISO 9001 requirements. Experience in aseptic manufacturing is a plus.
• Audit & Compliance Experience: Proven track record in conducting internal audits and preparing for external regulatory inspections.
• Continuous Improvement Mindset: Ability to drive quality initiatives, manage risks, and implement CAPAs effectively.
• Training Skills: Experience in developing and delivering training programmes related to quality systems and regulatory compliance.
• Collaboration & Communication: Strong interpersonal skills, capable of building positive relationships with both internal and external stakeholders.
  
  At LloydsPharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
  
  We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
• 25 days annual leave plus bank holidays
• Company bonus scheme
• Outstanding training & development programmes
• Up to £1200 refer a friend bonus
• Full support from our employee assistance programme including a health and well-being app
• Savings and discounts at multiple retailers through our rewards portal