Quotations Coordinator

ZUMTOBEL Group, Low Spennymoor, County Durham

Quotations Coordinator

Salary Not Specified

ZUMTOBEL Group, Low Spennymoor, County Durham

  • Full time
  • Permanent
  • Onsite working

Posted today, 30 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: fcec3a3fab4649cb8ed641c7d629e5f0

Full Job Description

  • Efficiently manage the end-to-end quotation process, from inquiry to delivery, ensuring accuracy and attention to detail.
  • Engage with customers, providing exceptional service and building strong relationships to understand their unique requirements.
  • Demonstrate technical proficiency in lighting solutions to interpret and respond to quotation queries effectively.
  • Collaborate with internal stakeholders, including sales force, bid team, lighting designers, technical support & customer services.
  • Monitor and track quotation status, following up on outstanding quotes and proactively resolving any issues.
  • Continuously identify process improvements to streamline operations and enhance customer satisfaction.

    Prior experience in a quotations or sales support role gained from similar environment.
  • Excellent customer service skills with the ability to build rapport and address customer needs effectively.
  • Strong organizational and multitasking abilities to manage a high volume of quotations and meet deadlines.
  • Technical aptitude to understand lighting products and solutions, enabling accurate interpretation of customer queries.
  • Exceptional attention to detail, ensuring accuracy in quotation creation and management.
  • Proficient computer skills, including MS Office and CRM systems.

    The Zumtobel Group is an international lighting group and a leading supplier of innovative lighting solutions, lighting components and associated services. With its core brands, Zumtobel, Thorn and Tridonic, the Group offers its customers around the world a comprehensive portfolio of products and services.
  • Your job We are recruiting for a Quotations Coordinator who will play a crucial role in our customer engagement process, ensuring accurate and timely quotation management. With a high volume of quotes generated, you will be at the heart of our sales operations, collaborating closely with internal teams and customers to meet their needs effectively., Enlightening your career We curiously discover new fields of work together, our mentoring program is meant to support you to fully develop your skills and potentials. International perspective Be part of a network of creativity and high-tech and contribute to an ecosystem that enables you to realize your potential within multinational, intercultural teams. Work-Life-Balance Your best individual work-life balance will vary over time, often on a daily basis, this is why we offer flexible working-models and sabbatical options for our employees. Open-minded and respectful culture Working for the ZG means to be a part of an open-minded and passionate culture based on the spirit of the company's founder Dr. Walter Zumtobel.