Radiology Administrator

We are recruiting for a full-time Radiology Administrators; working hours 08:30-17:00 (including 1 hour lunch)..
The Radiology Administrator role involves:
This role will include the booking of CT/MRI/Ultrasound appointments using the Computerised Radiology Information System (CRIS)
It involves lots of contact with patients and other disciplines throughout the Trust and will also include Other hospitals, patients and GP Surgeries.
The jobs validating the Radiology Patient List (PTL) ensuring patients are book in a timely manner that adheres to DM01 guidance.
We are an extremely busy Radiology department., 1. To act as Administrator in the Radiology department.
2. Establish and maintain communication with individuals regarding timing of appointments and typing of reports, overcoming any problems in communication.
3. To ensure efficient administration of CT/MRI and ultrasound appointments and related workload. Ensure all patient demographics are entered onto the system and appointment details are entered on to the Computerised Radiology Information System (CRIS), liaising with consultant radiologists and radiographers.
4. Liaising with staff, consultants and patients at Liverpool Heart and Chest, Royal Liverpool/Broadgreen and other Trusts in respect of their appointments booked on this site.
5. Coordinate the CT lung biopsy booking process; liaise with internal cancer nurses and external Trusts; chase reports/investigations when needed.
6. Validate the Patient Tracking List (PTL) for Radiology; escalating any concerns to the Radiology Pathway Coordinator.
7. Participate in the departmental rota including, reception, appointments and report chasing etc
8. Participate in office audits as and when required., 1. To act as Administrator in the Radiology department.
2. Establish and maintain communication with individuals regarding timing of appointments and typing of reports, overcoming any problems in communication.
3. To ensure efficient administration of CT/MRI and ultrasound appointments and related workload. Ensure all patient demographics are entered onto the system and appointment details are entered on to the Computerised Radiology Information System (CRIS), liaising with consultant radiologists and radiographers.
4. Liaising with staff, consultants and patients at Liverpool Heart and Chest, Royal Liverpool/Broadgreen and other Trusts in respect of their appointments booked on this site.
5. Coordinate the CT lung biopsy booking process; liaise with internal cancer nurses and external Trusts; chase reports/investigations when needed.
6. Validate the Patient Tracking List (PTL) for Radiology; escalating any concerns to the Radiology Pathway Coordinator.
7. Participate in the departmental rota including, reception, appointments and report chasing etc
8. Participate in office audits as and when required.
PRINCIPAL ACCOUNTABILITIES
Administrative
Ø To participate in the weekly rota.
Ø To be accountable for all aspects of own work, with the ability to prioritise your workload.
Ø To undertake the booking of appointments in a timely manner
Ø To inform the Radiology Pathway Coordinator when difficulties arise with the booking of appointments i.e., patient cancellations, potential breaches.
Ø To take delegated responsibility from senior colleagues for contacting patients as required.
Ø To be flexible in your approach to your workload.
Ø To ensure that patients/callers needs are met with regard to booking systems, and/or general enquiries.
Ø To sensitively explain to patients when their appointments have been cancelled or postponed and ensure a new appointment is negotiated, as required.
Ø To deal sympathetically with distressed patients and families.
MANAGERIAL/LEADERSHIP
To support senior members of team and organisation with service planning when required
To notify the Radiology Pathway Coordinators- Radiology if there are any issues with capacity for future appointments
ORGANISATIONAL
Ø To be responsible for own time management to meet service and patient priorities.
Ø To be aware of and comply with all LHCH policies and procedures.
Ø To ensure that any change of patient details are made on PAS promptly at the point of referral or appointment confirmation.
PROFESSIONAL
Ø To be responsible for maintaining own competency to practice through maintaining skills, by actively participating in IMPACT and participate in the Trust appraisal scheme.
We reserve the right to close this vacancy early. Therefore, interested applicants are advised to apply as early as possible.
Please review the job description and person specification carefully before applying to ensure that you meet the essential requirements for the post.
All applicants will be contacted and informed by email whether they were successfully shortlisted for interview.
As part of you pre-employment checks we will be required to obtain satisfactory references. We require at least one written reference from your current or most recent employer. We are only able to accept references from a professional work email address.
From April 2017 the Government plans to extend the requirement to provide a criminal record certificate to Tier 2 visa applicants coming to work in Education, Health and Social Care sectors and to their adult dependants.
If you are a Tier 2 visa applicant and you are coming to work in an occupation defined by the relevant Standard Occupational Classification (SOC) code, you will be required to provide a criminal record certificate from any country you have lived in for 12 months or more in the last 10 years, this is also applicable for your adult dependants.
Employers are expected to implement the Care Certificate for all applicable new starters from April 2015. The Care Certificate aims to equip health and social care support workers with the knowledge and skills which they need to provide safe, compassionate care. We expect all new starters in clinical, patient facing posts (bands 1-4) to complete all 15 standards of the Care Certificate, within their first 6 months with the Trust.
Flexible Working applications will be considered in line the Trusts flexible working policies.
The Trust is a no-smoking site.
We reserve the right to close adverts earlier than the closing date should we receive sufficient applications and so urge you to submit your application as soon as possible.
Please note UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are also not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine whether you would be eligible for sponsorship if you were to gain a conditional offer for this role.

As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs.
As part of our long term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.
Our vision is underpinned by five strategic goals:
+ Quality: to deliver the highest quality, safest and best experience for patients and their families by providing reliable care
+ Service and Innovation: to develop our service portfolio for patients by developing innovative models of care
+ Value: to maintain financial viability, enhance service delivery and develop new models of care to improve the health of our patients and safely reduce costs
+ Workforce: to be the best NHS Employer by 2019 by attracting and retaining the best staff to deliver excellent patient care
+ Stakeholders: to develop productive relationships with key stakeholders in order to enhance our profile and reputation.
Our Mission
"Excellent, Compassionate and Safe care for every patient, every day", As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.
We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.
We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.
Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.
Please visit our website - https://www.lhch.nhs.uk/
Please follow this link for a tour of our site - https://bit.ly/36ylsoq