Radiology PACS Assistant

To work as part of the Radiology Systems Team providing day to day systems support and maintaining the quality of highly complex data held within the systems., General
1. Provide high quality administration support to the Radiology Systems Service and Team.
2. Use the Image Exchange Portal (IEP) for transfer of images both to and from ELHT.
3. To upload CDs with DICOM imaging onto PACS.
4. To ensure all required imaging for MDT meetings is made available to internal and external clinical teams in a timely manner.
5. To create user accounts on PACS / RIS assigning role-based level access.
6. To assist users with all account queries, resetting passwords and assigning the relevant level of access as appropriate.
7. To ensure the data held within Radiology Systems is accurate and up to date. This includes but not limited to updating EPR records, merging duplicate records on CRIS and amending data on PACS.
8. To monitor the Trust's Ordercomms system for any orders that may have errored and resolve issues.
9. Ensure Data Protection and Information Governance Policies are adhered to and to give advice as required.
10. Assist in the training of users on the PACS and RIS system.
11. With the support of the Systems Team, independently problem solve and resolve issues alerting the relevant staff members as appropriate.
12. Respond to situations as they arise, including unplanned downtime.
13. To provide statistical reports on a daily and ad-hoc basis
14. Undertake any other ad-hoc duties delegated appropriate to the grade.

COMMUNICATION
1. Establish good relationships and communications with a wide range of internal departments and external organisations.
2. Create and maintain effective working relationships with staff at all levels, internally and externally, acting to support the principles of equality and diversity.
3. Receive and triage all queries received by the systems team, and where possible provide help. In cases where the request is beyond the knowledge of the post holder, they will refer the matter onto a more senior member of the systems team.
4. When required, the post holder will liaise with system suppliers and report system faults.

• GCSE English/Maths or equivalent


• ECDL or equivalent experience


• NVQ level 3 or equivalent experience, Essential criteria



• Experience of accurate data entry onto electronic and paper systems.


• Experience of accessing the internet/email systems


Desirable criteria


• Previous NHS experience, Excellent communication skills


• Excellent understanding of Data Protection and Information Governance policies


• Clear understanding and ability to input data and information accurately.
  
  At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.


Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

• Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.


• This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.


• Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.


• Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.


Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £42.90 and for a Standard Disclosure £22.90 which includes a small handling fee.