Rates Payment Administrator (15 month FTC, Maternity Cover)

We are looking for a candidate with who is currently in a Property Administrator or Estate Technician role looking for a change, or a recent graduate. We are a busy, growing department offering great opportunities to learn and progress. The successful candidate will work with account and senior account managers to deliver our business rates management service to national clients. We are looking for a hardworking, enthusiastic and reliable individual who will often be the first point of contact for clients, colleagues and stakeholders. You will therefore need to have strong communication and people skills and be able to work as part of a team. Organisation skills and the ability to prioritise will also be important.Key Deliverables

• Support delivery of business rates service to clients
• Work collaboratively with national team, playing a key role in supporting service delivery
• Ensure portfolio movement is actioned appropriately and within required timescales
• Obtain information from clients/stakeholders and respond to queries
• Provide internal updates to colleagues and management
• Review and follow up queries with billing authorities, valuation office agency/Scottish assessor, clients, colleagues and other stakeholders
• Proactively monitor, reconcile and maintain portfolio information within specialist rating software
• Effective and efficient administration relating to business rates
• Prioritisation of incoming workload and ability to manage deadlines and key dates
ResponsibilitiesClients and Business Development:
• Actively engage with clients, colleagues and other stakeholders regularly
• Delivery of efficient, quality service to clients
• Can work under pressure and to deadlines, Heath & Leisure: Private medical cover, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice
  
  Works well in team environment and has good people skills
• Able to understand the importance of their role in overall service delivery
Systems and Process:
• Follows processes in line with internal procedures and expectations
• Attention to detail and ability to keep accurate records
• Accurate and timely execution of duties
• Proactive and organised in approach to information and system maintenance, A level, ideally Maths and English, University degree
• Previous property experience
• Understanding of business rates or previous experience in this field
• Power BI and/or other BI/MI software
Essential skills/experience:
• Good literacy and numeracy skills
• Proficient in the use of MS Word and Excel
• Good interpersonal skills
• Excellent planning and organisational skills
• Ability to prioritise and manage workload effectively
• Self-motivated and able to work unsupervised
We are proud to offer award-winning benefits to support and reward our employees


• Et si on vous disait que travailler dans notre Groupe, ce n'est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d'actions du quotidien ou de grands projets, exercer l'un de nos métiers, c'est s'engager pour agir durablement.
• Se sentir bien dans son job, c'est avant tout venir travailler comme on est. C'est aussi avoir les moyens d'un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.
• Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.