Rates Payment Officer

The candidate will need to work within the National Rating team's central Hub & Rates Management team to ensure that key roles are carried out to support our existing National contracts. The task will require a candidate to work independently with an elevated level of accuracy managing a large volume of work. The role's primary focus would be to manage a client account with support.,

• Use rating technology and software to check and verify rate bills
• Investigate bill queries, liaise with councils and other stakeholders to resolve queries
• Updating client payment portfolios / rate mitigation schedules to ensure that the data is correct, accurate and payments are made on time
• Process and manage monthly rates payments on behalf of clients
• Produce monthly client reports
• Chase and reconcile refunds
• Data Input into Riverlake system
• Train junior team members and assist with their development
• Assist the wider team with tasks as required
• Attend internal and external client meetings
  
  Business Rates Payment experience (essential)
• Accurate and exceptional attention to detail
• Microsoft Office user
• Good administrator
• Experience of working with all stakeholders; clients, internal heads, peers
• Accountable, Flexible, responsible and dependable
• Effective communication and interpersonal skills (written and oral)
• Maintains a positive attitude towards routine tasks
• Understands and appreciates the importance of using discretion
• Team player who deals effectively with colleagues and clients
  
  When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing. At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE. About CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)