Reactive Repairs & Planning Manager

Blaenau Gwent, Caerphilly, Bridgend, Cardiff, Carmarthenshire, Ceredigion, Merthyr Tydfil, Monmouthshire, Neath Port Talbot, Newport, Pembrokeshire, Powys, Rhondda Cynon Taff, Swansea, Torfaen, Vale of Glamorgan Full time, Hybrid 55,846 Are you ready to be part of a team that prioritises leadership, culture, and transformation? At Pobl we're dedicated to creating a positive impact on our communities, and we're looking for a passionate Reactive Repairs & Planning Manager to join us within our Repairs team! What is great about the role? This role offers the chance to work in a flexible environment with a focus on leadership and growth. You'll lead a dedicated team of Supervisors, Multi Skilled Engineers, Surveyors, and Business Support colleagues, playing a key role in delivering high quality, customer focused reactive maintenance services. Where does the role fit in? As part of the Pobl Repairs team, you'll report directly to the Head of Repairs and lead our Reactive Repairs and Planning teams. This is a unique leadership role within a team undergoing an exciting transformation to ensure an excellent customer and colleague experience. Your responsibilities include overseeing quick response repairs, enhancing our service for vulnerable customers, and implementing strategic workforce planning to expand our team's capabilities. You'll also play a part in shaping the future of repairs at Pobl, building strong connections with various departments internally and externally to drive innovation and continually improve our service quality.

• Skills: Strong leadership, communication and IT skills. You should excel in preparing specifications, quality inspections, and cost control.
• Experience: Line management in building maintenance, supervising a multi skilled workforce and managing contractors.
• Knowledge: Comprehensive understanding of building maintenance, health and safety policies, and housing repairs legislation.
Don't have all these skills yet? That's okay! We'd still love to hear from you, as we're committed to supporting your development. Take the next step in your career by joining a team where leadership and transformation are at the heart of everything we do. Our values are positive, connected and considerate. At Pobl, you will share these values and be motivated to work in an environment that is driven by them.

Pobl Group is a leading provider of housing, care, and support services across Wales. We are committed to creating positive change in our communities by providing quality homes and services that people want and value. Having recently merged with Linc Cymru, the wider Pobl group is responsible for managing 24,000 homes across Wales and will be investing £100 million, creating 3000 new homes in Wales over the next 5 years. Pobl repairs are the Operational Delivery team within Pobl who turn around over 1,000 Empty Homes, install over 1,000 planned kitchen and bathroom upgrades and manage nearly 50,000 reactive repairs each year. Working closely with our many partner organisations to achieve much more than we could alone, we listen to our colleagues and our customers to deliver innovative local services that make a difference.


• The salary for this role is £55,846 for a 40 hour full time permanent position
• It is essential for the successful candidates to have a full drivers licence and access to a car
• 26 days holiday entitlement plus Bank holidays , rising to 30 days with length of service
• Pension scheme
• Sick Pay
• Mileage paid at 45p per mile
• Colleague Referral Scheme (£250 per referral)
• Time for Talking - a free counselling service
• Health Cash Plan
• Savings Scheme
• Electric Vehicle Lease Schemes
• Cycle to work scheme
• Eyecare plan
• Give as You Earn charity donation scheme
• Gym and shopping discounts
• Pobl merch!