Readiness and Resilience Lead

About OPSS
Do you care about the safety of products and want to protect people and places?
Can we use your skills, knowledge and experience to enable UK business to thrive?
If the answer is yes, then we would like to hear from you!
We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade. We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.
Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow.
Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence
Further information can be found on our website here.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.
We are Inclusive
We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.
We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation., The Incident Management Team (IMT) is a busy, friendly and highly supportive team, comprised of two closely related functions.
A readiness and resilience arm prepares OPSS to respond to national-scale incidents, emergencies and disruptive events. We develop and exercise a range of incident response plans and related procedures and ensure processes are continuously improved considering lessons arising from exercises or incidents.
An operational arm carries out initial assessments of product safety and noncompliance notifications, publishing product safety alerts, reports and recalls on publicly available websites and working internationally to report product safety issues and to monitor for product safety issues that might impact the UK.
IMT also lead on the coordination of incident activity, liaising with a range of OPSS and wider functions to ensure an effective incident response is delivered.
This vacancy is within the readiness and resilience arm of the team, focusing on training, exercising and lessons identified., Lead a number of workstreams within the readiness and resilience arm of the team. The workstreams may include:
+ Supporting teams across OPSS to assess and test contingency plans and processes.
+ Helping to devise, plan and deliver an exercise programme that rehearses and tests incident responses.
+ Carrying out post-exercise / post-incident evaluations and ensure lessons identified are reviewed and embed the lessons learned into business practice.
+ Working with teams across OPSS to identify central training requirements in respect of readiness and resilience. This may include assessment of lessons identified, development of training needs analysis and crafting, develop and deliver (where appropriate) readiness and resilience training.
+ Ensuring that those you manage understand and identify with the reasons for change and be able to champion a continuous improvement approach and the use of Programme/Project Management principles.
+ Supporting the activities of the operational arm as determined by business need.
+ Managing at least one Incident Officer (HEO)
+ The role may require the post holder to undertake an out of hours rota, provide flexible support to product safety incidents and may involve working additional hours when these occur.
+ The role will also require some travel throughout the UK. Travel and Subsistence is available in this eventuality.
Please note that this role is open to candidates working in either our Birmingham, London or Teddington office. When you are required to give a preference, Twickenham will appear rather than Teddington, so please be aware that you should choose this option if you wish to be based in Teddington., We welcome the use of AI tools during your application process, as they can assist you in crafting your CV and personal statement. However, it is crucial that all submitted information is factually accurate and genuinely represents your own ideas and experiences.
Your application may be rejected, and you could face disciplinary measures if plagiarism is detected. Plagiarism includes presenting others’ ideas and experiences, or content generated by artificial intelligence (AI), as your own.
The information in your CV and personal statement will be verified during both the sift stage and your interview.

Behaviours
We'll assess you against these behaviours during the selection process:
+ Changing and Improving
+ Communicating and Influencing
+ Delivering at Pace
+ Seeing the Big Picture, Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
To apply for this post, you will be asked to complete the following as part of the online application:
+ A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
+ A Personal Statement of up to 750 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.
In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date, though this is subject to change.
Reasonable Adjustments
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:
Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.
Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Candidate Support
You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.
Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.
Further Information:
+ Candidates that do not quite meet the standard for this role may be offered a position at a lower grade.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Feedback
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

+ Knowledge and awareness of contingency planning principles and continuous improvement.
+ Excellent interpersonal skills with the ability to develop rapport, influence and network effectively.
+ Strong problem solving, analytical and time management skills.
+ Proven ability to remain calm under pressure and adapt well to consistently changing environments.
Desirable Criteria:
+ Previous experience of emergency planning, exercising and lessons identified.
+ Previous experience of working in a regulatory environment.

Alongside your salary of £41,156, Department for Business and Trade contributes £11,922 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Please refer to the attached candidate pack for further information on our benefits.