Reception & Administration Manager

You and the team you will be managing will provide administration support to a multi-disciplinary team ensuring that that there are efficient and effective administrative systems and procedures in place. You will be able to suggest and make recommendations for improvement to existing administration procedures. Provide administrative support for meetings to include organising, co-ordinating and setting up, preparing agendas, producing minutes of meetings and that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings along with maintaining the central diary and room bookings. As part of this role you will also manage and supervise the reception/admin team ensuring reception is adequately staffed at all times, be responsible for undertaking supervision and annual performance appraisals and provide developmental opportunities along with training and support for existing and new Practice staff in the use of all
the Clinical and Oxford Health Systems, Please review the attached job description and person specification to review the full role responsibilities.
+ All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
+ Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
+ Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
+ Employees are expected to undertake mandatory and statutory training related to their role.
+ We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
+ We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent.
+ Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
+ Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset., We are currently looking for a Reception & Administration Manager to join us at our Luther Street Medical Centre managing a team of three staff.
Luther Street Medical Centre (LSMC) is an award-winning GP surgery providing healthcare to people experiencing homelessness in Oxford City. The team provide care for around 500 adults from a city centre building, as part of a multi-disciplinary team which includes GPs, practice nurses, mental health practitioners, social prescribers, Turning Point (Oxfordshire's Drugs & Alcohol treatment service), dentistry, podiatry, acupuncture, administrative support and volunteers.
You will be involved in daily team meetings, together with an established programme of weekly meetings that include governance, audit, significant events, whole team meeting, clinical supervision and complex case review. The practice uses EMIS for clinical note keeping. LSMC has AccuRx to facilitate digital contact/consultations and Microsoft Teams for staff communications.
There will be a 2 stage interview process for this role 1st stage will be a Teams interview on 10th October followed by an in person interview at the Luther Street Medical Centre on 15th October

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
+ Excellent opportunities for career progression
+ Access to tailored individual and Trust wide learning and development
+ 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
+ NHS Discount across a wide range of shops, restaurants and retailers
+ Competitive pension scheme
+ Lease car scheme
+ Cycle to work scheme
+ Employee Assistance Programme
+ Mental Health First Aiders
+ Staff accommodation (please note waiting lists may apply)
+ Staff networking and support groups hosted by our Equality, Diversity & Inclusion team