Reception Care Coordinator

Our goal is to work more closely together, as well as with our partner organisations, to provide excellent services and outcomes for the patients and communities.

With an ethos of teamwork and collaboration, Lower Valley PCN provides resources and services to support our member Practices deliver better care for patients.

Our Receptionist plays a crucial part in achieving this and is an integral part of the PCNs multidisciplinary team, working alongside Social Prescribing Link Workers, Physiotherapists, Care Coordinators and our Pharmacists to provide an all-encompassing approach to personalised care services., Act as the first point of call to patients and visitors to the Lower Valley Primary Care (PCN) building, projecting a positive, welcoming image to patients and visitors, either in person or via the telephone.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the PCN, including provision of clerical support, for example use of patient appointment system and information processing.

Our ideal candidate will have good communication and interpersonal skills, be computer literate and work well within a team.

Pennine GP Alliance is a membership body of 20 General Practices working together to sustain & support the delivery of primary care to the people of Calderdale.

Out & about in Calderdale we are represented by over 90 additional clinical & non-clinical staff from Clinical Pharmacists to Care Co-ordinators. Working across the District delivering services & support to patients, Primary Care Networks & General Practices.

We pride ourselves on being a supportive employer. We encourage everyone in the team to listen, learn & lead in order to create the best outcomes for our GP members & ultimately the people of Calderdale. In addition we are committed to supporting you in your own professional development.

Working with our General Practice members & Primary Care Networks our team works proactively in creating new solutions & delivery methods to support our GPs in responding to the challenges & needs of delivering resilient & outstanding primary care. Creativity & innovation is always at the heart of our delivery as we respond to the ever-changing health & social care needs of our local people. You will play a key part in making this happen.

Hours: Mon, Tues, Thurs 8am - 4.15pm; Wed 8.30am - 4.30pm

Friday 9.15am - 4.30pm (Job share will be considered), Employee benefits: Generous salary package & annual leave (min of 27 days plus 8 bank holidays (up to 33 days if previous NHS employment can be evidenced) Good pension scheme (10% employer contribution) Diverse workforce Flexible working Excellent development opportunities Health & wellbeing support Staff discounts & recognition scheme.