Reception Manager
Foxhills Club & Resort, Ottershaw, Surrey
Reception Manager
Salary not available. View on company website.
Foxhills Club & Resort, Ottershaw, Surrey
- Full time
- Permanent
- Onsite working
Posted today, 19 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 8f9f48b4d07f423ebefe879aae9aa29a
Full Job Description
- Lead and oversee all aspects of the front desk operations, including check-in, check-out, reservations, and guest services
- Train, mentor, and motivate front desk staff to ensure exceptional service delivery and adherence to company standards
- Develop and implement strategies to optimize guest satisfaction and improve operational efficiency
- Handle guest inquiries, requests, and escalations in a professional and timely manner
- Collaborate with other departments to ensure seamless guest experiences
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions as needed
Are you an experienced hospitality professional with a proven track record of leadership and a passion for delivering exceptional guest experiences? Foxhills Collection is seeking a dynamic Front Office Manager to lead our front desk team at our prestigious establishment., Previous experience preferred - Proven leadership and team-building skills
- Excellent communication, interpersonal, and problem-solving abilities
- Proficiency in hotel management software
- Strong organizational and multitasking skills
- Flexibility to work shifts including evenings, weekends, and holidays
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.
Competitive salary package - Opportunities for career advancement and professional development
- Staff discounts on accommodations, dining, and other amenities
- A supportive and inclusive work environment
- Employee wellness programs Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks. This position requires the candidate to prove their right to work in the UK