Reception Manager

The post holder is responsible for providing reception cover and overseeing the patient support team ensuring practice standards for patient facing and administrative tasks are completed to accepted practice standards.

They will work collaboratively with the general practice team; lead GP partners, Practice Nurses, and Practice Manager to meet the needs of the patients, ensuring that practice policies and procedures are followed and ensuring compliance with CQC Essential Standards of Care.

Look after the health & safety and wellbeing of patient support team as well as any patients in the waiting room and reception areas.

Due to retirement of our current Reception Manager we are looking for an experienced Manager with excellent interpersonal and leadership skills, who is team focussed, compassionate and will foster excellent team-working and share our values and ethos.

We are a friendly dedicated team consisting of 3 GP Partners, 1 Advanced Nurse Practitioner, Practice Manager and Deputy, 3 Practice Nurses, 2 HCAs and associated Patient Support Team.

We are a Training practice for undergraduates and GPs, and are active in our PCN and Federation.

Our CQC rating is Good November 2023

We are based in Barrow-in-Furness, which is a 20 minute drive to some of the world famous heritage sites and areas of outstanding natural beauty in the Lake District. Barrow is well-known for its thriving manufacturing industry, being home to BAE Systems which is the single largest employer in the town; it is also within commuting distance to Sellafield Nuclear Power Station.