Reception Supervisor

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. Why work with us as a Maitre D/Reception Supervisor:

• Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
• Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
• Discounts on gym memberships, retail and travel.
• Industry supplier trips as well as access to masterclasses and workshops.
• Enhanced Maternity and Paternity.
• Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
• An additional day's holiday every year, for your first five years.
• Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
• Access to English lessons.
The role of Maitre D/Reception Supervisor:
• Supervising the reception desk within our busy classic style restaurant.
• Ensuring all guests are acknowledged and greeted warmly upon arrival.
• Engaging in conversation with guests and assisting them to their allocated tables.
• Managing the flow of the restaurant, including turn times.
• Overseeing the duties of the Restaurant Receptionists.
• Handling telephone enquiries and bookings.
  
  Previous experience as a Reception Supervisor or Senior Receptionist
• Is warm and genuine with people, is naturally hospitable and able to engage with anyone
• Is well-presented with an excellent command of English, both verbal and written
• Will be proactive and respond quickly to the needs of guests and colleagues
• Experience of SevenRooms or Open Table would be beneficial
• Holds eligibility to live and work in the UK
  
  The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to. We create Places where People feel they Belong. About Company: Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden. The Wolseley Hospitality Group