Reception and Theatre Support Assistant

Do you have excellent communication and interpersonal skills? Do you have previous experience in a customer-oriented role and an interest in working with a wide range of people? Are you a well organised and adaptable individual with a commitment to providing an excellent student and staff experience?
As a Receptionist and Theatre Support Assistant, you will work on the front-desk of the School of Performance and Cultural Industries (PCI) to provide a first point of contact for students, staff and visitors and to support the stage@leeds Theatre box office booking system. Your role will be essential in promoting a feeling of belonging to all who visit, work and study in the School. You will maintain up-to-date information on the PCI/stage@leeds building, School staff and essential contacts in University support services in order to assist and redirect school visitors to appropriate support as required. You will also update the stage@leeds and stage@leedsDigital social media feeds.
With a professional, customer-oriented approach and a can-do attitude, you should be able to communicate effectively with a wide range of people. Excellent IT skills, with the ability to use the Microsoft Office suite (Word, Outlook, Excel) and experience using social media are also essential to the role. You will also possess the willingness to undertake further training and development as necessary.
The hours of work are Monday to Friday, 9am to 3.30pm. Flexible hours of working (evenings and weekends) may be required on occasion to facilitate the School's performance schedules, for which time in lieu will be given.