Receptionist 0.88FTE

The Role: We are currently looking for an enthusiastic and committed Receptionist to join the Customer Services Team. The postholder will work as an effective team member to present a welcoming and professional front line service to students, enquirers and visitors to the college. Key Responsibilities: The postholder will be responsible for college visitor management systems and processes to ensure safeguarding and visitor safety. They will give initial course and college information to visitors who require it, referring customers to specialist teams where appropriate. Who You Are: The postholder will administer email accounts, answer telephone calls and transfer appropriately and professionally to colleagues. Where colleagues are not available to take calls, support the caller as effectively as possible, to include taking and passing on messages, sourcing and providing information to meet the caller's request. The postholder will ensure the front of house is clean and tidy, with

up-to-date promotional literature at all times. Flexibility is essential within this role and regular evening work will be required. What We Offer:

• Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube). On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks. Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting. Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely
confidential Employee assistance program.
• Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. Technology Access: Office 365 and Adobe Suite available for personal devices.
The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment. About New City College: New City College is a sector leading college group with campuses spanning east London and south-west Essex as well as two language schools. When you join NCC, you'll join a forward-thinking, dynamic team, sharing best practice to deliver first class education and skills for the benefit of our students and wider communities. Our college environment is second to none. We boast industry standard facilities and equipment, expert staff and partnerships with other high-profile organisations which all prepare students for progression to higher education or successful careers. Furthermore we make sure we're a step ahead when it comes to the skills and technology needed for the jobs of tomorrow, so that employers across the region - and nationally - know where to come to update their staff teams' skills and qualifications. New City College's 7-college merger and our combined skills and expertise places us at the forefront of further education in the UK, spanning sixth form education, adult skills, apprenticeships, ESOL, EFL and SEND. With a turnover of £130m, 20,000 students and 2,000 staff it is one of the strongest and most influential FE organisations in the country. At New City College we're proud of our inclusive and diverse staff and student community. We are united in our zero tolerance approach to racism and discrimination. As we develop our longer-term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for their exciting future. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request. New City College aims to develop a workforce that reflects the diverse community we serve and actively welcome applications from candidates from a BAME background.