Receptionist

We are looking for a part time receptionist to work within a very busy and friendly General Practice team., Main responsibilities will be to cover the front desk and phones. Experience with EMIS is an advantage but training will be given. Although the role will primarily be covering the front desk and answering the phones you will also be required to deal with general administration and reception duties which may include, dealing with queries, electronic consultation requests, scanning and tasks from clinicians along with bookings and cancelling appointments., Provide general admin assistance to the practice team and project a positive and friendly image to patients and other visitors both face to face and via the telephone.

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice

Deal with all general enquiries, explain procedures, make new & follow-up appointment

Give results of investigations / tests, i.e. blood, urine etc. to patient

Enter patient information on to the computer as required

Open and close the premises as necessary

Effectively manage own time, workload & resources

An understanding, acceptance and adherence to the need for strict confidentiality

Any other general tasks as deemed appropriate to the post as requested by the Supervisor, Assistant Practice Manager or the Practice Manager

The ideal candidate will have excellent communication skills, be hardworking, friendly, reliable and able to work on their own as well as part of a team.

We are a large and very busy surgery with over 15,000 patients.