Receptionist

Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.

• Greet our guests with a warm welcome and an infectious smile.



• Manage check-in and check-out procedures efficiently,



• Provide guests with information about hotel facilities, services, and local area.



• Handle guest inquiries and resolve any issues promptly and professionally.



• Work closely with other departments to ensure seamless guest experiences.



• Answering calls, allocating rooms, and preparing guests' bills.
  
  Strong organizational skills and attention to detail.



• Very good at multi-tasking and remaining calm under pressure.



• Excellent communication skills with a high standard of written and spoken English.



• A smart and professional appearance.



• You value being part of a team and supporting your colleagues.



• Most of all, you have an approachable, positive, and proactive manner.


• Experience in a similar role within a 4-star hotel is a significant advantage.



• Opera PMS experience is a plus.
  
  Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway straight into the airport's North Terminal.