Receptionist

TROWBRIDGE TOWN COUNCIL

Receptionist

£23500

TROWBRIDGE TOWN COUNCIL, Longfield, Wiltshire

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 28 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 2466998b0a014e01afca658758894556

Full Job Description

  • Communicating with residents, community groups, local businesses and tourists via telephone, email and in-person, giving up-to-date information regarding the local area, public transport, tourist information, events, news and Town Council information.

  • Ensuring all information given is accurate and up to date by proactively gathering information from internal departments and external stakeholders.

  • Assisting in a variety of public services including event ticket sales for the Civic, Active Trowbridge activity sales and minibus hire, transport and travel information, publications and other related services.

  • Receiving reports, incidents and feedback regarding all areas of Town Council activities, informing the relevant manager and accurately record information on online systems.

    We are seeking a dedicated Receptionist to join our team. This is an office-based role, and the working hours are non-negotiable due to the operational needs of the council. The Receptionist is required to promote the town, the Town Council and its departments. The role requires a professional manner in which high quality customer service and knowledge is presented at all times., Proven experience in an administrative role

  • Strong analytical and research skills, with the ability to identify and mitigate risks

  • Attention to detail and the ability to manage multiple tasks and deadlines

  • Proficiency in using office software and technology (e.g., Microsoft Office 365, database management, Teams)

    Trowbridge Town Council is a dynamic and forward-thinking organisation dedicated to creating a 'Vibrant, Green and Active community.' We pride ourselves on our commitment to excellence and our supportive, collaborative work environment.

    LGPS Pension Scheme

  • AVC Savings Scheme with Prudential

  • Generous holiday allowance starting at 23 days plus bank holidays and two additional local days, with the option to buy extra days


  • · Access to Employee Assistance Programme

    · Health & Wellbeing Cashplan - Financial assistance for dental or medical issues

    · Retailer discounts with My Staff Shop offering access to thousands of deals, savings and benefits, To see how we handle and store your data, please view our privacy notice at: https://trowbridge.gov.uk/privacy/

    Trowbridge Town Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Job Types: Part-time, Permanent

    Pay: £22,366.00-£23,500.00 per year

    Expected hours: 25 per week,
  • Company pension

  • Employee discount

  • Health & wellbeing programme


  • Schedule:
  • Monday to Friday