Receptionist

You'll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests' journey, you will likely be the first and last point of contact they have in our hotel.

Your day to day;

• Greeting everyone of our guests with a welcoming smile


• Efficiently helping guests whilst the checking in and out


• Providing the highest level of hospitality


• Upselling of rooms and other facilities


• Informing the guests of the hotel's facilities, offering advice and assistance when necessary
  
  As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.


To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.

If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

Kettering Park Hotel & Spa, Kettering Parkway, Kettering, Northamptonshire, NN15 6XT, A traditionally styled hotel with a modern touch of luxury and quality service, Kettering Park Hotel & Spa offers its guests a wonderful experience filled with homely, personal touches. The hotel consists of award winning spa facilities, an AA rosette restaurant, comfy bedrooms and business facilities. With space for weddings and large events no two days are ever the same. Owned by Daniel Thwaites within close proximity of the A14 for commuters, Kettering Park Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, where team development is at its core.


• A competitive salary, negotiable dependent on experience


• Wagestream - the ability to access up to 40% of your wages as you earn them each week


• 28 days annual leave (rising to 33 days after 5 years)


• Health cash plan


• Employee Assistance Programme


• Enhanced maternity and paternity pay


• Apprenticeships available


• Generous employee discounts


• Life assurance


• Bespoke training programmes accessible to all


• An engaging & supportive work environment