Receptionist

As a Receptionist / Administrator at RAF High Wycombe Naphill Road, Walters Ash, HP14 4UE You'll be passionate about inter-communication and have our customers and their safety at heart of everything you do. Our admin colleagues run an efficient service for our clients on our military site. For the administrator side of the role you'll provide efficient and accurate administration to support the site, from month end functions, to invoicing and billing.

What you'll do:

• Provide effective delivery of dedicated Reception / Accountant services to the client/customer organisation


• Provide clerical assistance to the Mess Manager


• Being the first face, many will see, you'll be an important role model when it comes to what great customer service will look like


• Greet all Mess guests and deal with any queries as required


• Ensure delivery of 5-star customer service


• Support with induction management, work-place support, hospitality, and meeting room connectivity


• Communicate politely, always creating a memorable experience for our customers and visitors.


• Allocation of room keys, and day to day catering requests


• Answer telephone and distribute messages to relevant parties


• Produce accurate bills within set deadlines so that all mess members receive their bill on a monthly


• Monthly reports to the client, finance and services manager in order to be able to present the monthly financial position of the mess


• Reconcile cash/cheques on a daily basis to prevent errors and ensure that all monies are correctly accounted for


• Obtaining prompt settlement of monies owed to the mess to comply with service requirements


• Complete all supplier payments by due dates after obtaining appropriate approvals and ensuring sufficient funds exist in the bank account
  
  Excellent team ethos and superb communication skills


• Ability to prioritize tasks and remain calm under pressure


• Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box


• Previous experience of transaction processing in an accounts environment


• Very good practical knowledge of Microsoft Office (Excel, Word, Outlook)


• Well organised with a strong ability to work to tight deadlines


• Accurate data entry skills with excellent attention to detail


• Good interpersonal and communication skills with proven experience in dealing with a wide-range of individuals/teams at different levels, including an excellent telephone service
  
  About Sodexo


At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment


• Competitive compensation



• Access to ongoing training and development programs


• Countless opportunities to grow within the company


• Full training and full protective uniform supplied, 37.5 hours per week


• Monday - Friday - 08:00 - 16:00


• £11.94 per hour