Receptionist

Receptionist and to provide administrative support., Reception

1. Answering the telephone and putting calls through to fee earners, secretaries, and other members of staff.
2. Dealing with the public and directing clients to the waiting areas.
3. Opening of post each morning.
4. Preparing the post to be sent and delivering to the post office and hand deliveries in
town when required.
5. Purchasing the office supplies including milk and cleaning products.
6. Retrieving and distributing voice mail.
7. Using Partners for Windows as necessary.
8. Date stamping hand delivered post for distribution.
9. Preparing files for storage.
10. Maintaining the database.
11. Carrying out all other general reception duties.
12. Cover colleagues tasks during holiday, sickness eg stationery ordering, booking
training courses and assisting when necessary.
13. Accounting duties including petty cash, banking cash, taking and recording card
payments, cheque recording. Taking credit card payments and participate in regular
PCIDSS training.
14. Maintaining reception and waiting area and replenish leaflets.

Meetings
1. Setting up for Partners' meetings - refreshments etc as required.
2. Responding to requests to arrange in-house meetings, providing seating or refreshments, flip charts etc as requested.
3. Setting up rooms for special meetings with clients where refreshments or other special arrangements are to be made.

Other Duties

1. Recording responses from Client Survey cards
2. Carrying out fire safety checks in the absence of colleague
3. Adhoc tasks at the request of Partners, Fee Earners or Practice Directors.

• Organisational ability.


• Good telephone manner


• Ability to communicate with all clients.


• Ability to work as a team.


Qualifications/Experience:

Development:

Maintaining existing skills and gaining knowledge of new systems and technology when appropriate including keyboard skills.