Receptionist
Nuffield Health
Receptionist
£23880
Nuffield Health, Guildford
- Full time
- Permanent
- Onsite working
Posted 3 weeks ago, 4 Sep | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: fe560244664f43cdb4d400bc8e6715b8
Full Job Description
- Use your empathy and customer service skills to build positive relationships
- Answer the phone, deal with enquiries and book appointments
- Welcome patients in person, directing them to the appropriate changing or waiting rooms
- Work closely with colleagues to ensure the department runs smoothly
- Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions
As a Receptionist at our Guildford Hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.
This role will require you to take ownership of all enquiries received into the department from the various stake holder groups including patients, consultants and medical secretaries.
As the first point of contact, you will provide a high quality sales enquiry handling service, supplying potential customers with information about the services offered at Nuffield Health Guildford Hospital and effectively manage the customer relationship between hospital and enquirer. You will also be responsible to make new appointment bookings over the phone, via email and face to face., We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, private healthcare and more - at Nuffield Health, we'll take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.