Receptionist

Desborough Surgery in High Wycombe requires additional Medical Receptionist/Administrators for 20 hours a week (Tuesday to Friday 8.00-13.00).

This busy GP practice is looking for candidates to fulfil the role of a Medical Receptionist and become part of our friendly and excellent team at both our branches.

Applicants should enjoy working in a vibrant environment and have good general IT skills. They must be able to provide excellent customer service to our patients and possess the ability to manage and prioritise a busy/varied workload. Common sense, flexibility, compassion and a "can do" approach is essential for this position.

The successful candidates will work as members of a cohesive team consisting of General Practitioners, Practice Nurses and Administrative staff to support the delivery of high quality care.

Informal chats and visits to our Practice are welcome for all candidates., Duties of a Medical Receptionist at Desborough & Hazlemere Surgery will include:

Greet and manage the patients (in person or by telephone)

Dealing with queries from patients and clinicians

General administrative tasks (eg. registering patients, processing prescriptions, contacting patients and providers, booking patients in for appointments).

You will be encouraged to be an active part of the team and be given the opportunity to put forward any ideas and suggestions

Previous experience in a medical environment is desirable but not essential.

Desborough & Hazlemere Surgery is a well-established practice serving 14,000 patients across two sites in High Wycombe, a large, diverse town in Buckinghamshire.

You will become a key part of the team, consisting of 7 GPs (including 3 Partners), experienced and organised Nurses/Health Care Assistants, management and administrative teams as well as our wider Primary Care Network team including pharmacists, paramedics and social prescribers.

There is a friendly atmosphere established at both our sites, along with a 'can do' work ethic. There is a loyal and well established team in place, with a very low staff turnover rate.

All staff are invited to have an input into the development and smooth running of the Practice.

The successful applicant will be expected to work morning (8 am starts) and afternoon shifts (6.30 pm finishes) Monday to Friday when holiday and sickness cover is required so flexibility is important.

The individuals will be trained to use the IT system, including EMIS and will have access to the NHS pension scheme and receive employee benefits (i.e. annual leave allowance).

The post is subject to the completion of a 6 month probationary period and a satisfactory DBS Check.