Receptionist

We are seeking a reliable individual to join our reception team. The role will include directing visitors to a business site to a proper department/office location. Answering phone calls, letters, and emails and/or directing these communications to the correct department/staff person. Making visitors to the site feel welcome and answering questions.

Role Responsibilities

• Receiving and directing calls, possibly through a switchboard


• Completing administrative tasks, including filing and delivering and accepting mail


• Organising and maintaining the reception area


• Signing in and out of visitors and supplying them visitor's badges


• Greeting visitors to the facility warmly and offering them help immediately


• Providing customer support via email, telephone and face-to-face communication.


• Interacting with other departments such as Information Technology (IT) when someone needs further assistance.
  
  37 hours per week (may include some evening/weekend working), 52 weeks per year


• Permanent


• Salary: £23,114 per annum - £23,893 per annum (dependent on skills and experience), We also offer a wide range of staff benefits including:


• Membership into Local Government Pension Scheme


• Family friendly policies and flexible working


• Access to our employee assistance programme


• Employee wellbeing initiatives


• Free parking


• Canteen


• Company Events


• Memberships and discounts - employees can sign up to various membership cards and discount schemes.


• Learning and development opportunities - including staff development days


• Funded subject course development for your role


• Range of staff communities, including EDI and neurodiverse communities


• Career progression opportunities available


Eastern Education Group Trust is currently comprised of One Sixth Form College in Ipswich and Abbeygate Sixth Form College in Bury St Edmunds, SENDAT and Exning Primary School. Together with West Suffolk College in Bury St Edmunds, we have formed the Eastern Education Group, which is a collective of visionary post-16 education providers. Sharing the same ambitious strategic aims, we are committed to providing outstanding vocational and academic excellence to over 15,000 students across the region.

As a Group, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.

This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance.