Receptionist

Arora Group

Receptionist

Salary Not Specified

Arora Group, Harlington, Hillingdon

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: da42b6250d02440884e96d402e2010b0

Full Job Description

Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.

  • Greet our guests with a warm welcome and an infectious smile.


  • Manage check-in and check-out procedures efficiently,


  • Provide guests with information about hotel facilities, services, and local area.


  • Handle guest inquiries and resolve any issues promptly and professionally.


  • Work closely with other departments to ensure seamless guest experiences.


  • Answering calls, allocating rooms, and preparing guests' bills.

    Strong organizational skills and attention to detail.

  • Very good at multi-tasking and remaining calm under pressure.

  • Excellent communication skills with a high standard of written and spoken English.

  • A smart and professional appearance.

  • You value being part of a team and supporting your colleagues.

  • Most of all, you have an approachable, positive, and proactive manner.

  • Experience in a similar role within a 4-star hotel is a significant advantage.

  • Opera PMS experience is a plus.

    Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.