Receptionist

We are currently looking to recruit a friendly and enthusiastic Receptionist with excellent customer service skills to join our forward thinking and welcoming team.

The successful applicant will be required to deliver an effective and efficient service across all our sites, based in Hartlepool., General duties will include greeting patients, answering, and making telephone calls, along with other administrative work. This is a challenging role, in a fast-paced environment where a good telephone manner and professional approach are required.

The successful candidate will provide a high quality, professional reception and administrative service to patients, colleagues, health service professionals and others. They will act as the first point of contact for patients contacting the Practice. The successful candidate should preferably have experience with SystmOne, but this is not essential as training will be provided. Basic IT skills and experience of Microsoft would be desirable, also good organisational and time management skills and ability to use own initiative., Full time is preferred and part time will be considered for the right candidate however potential employees must be available to work between the hours of 8:30am and 18:00pm Monday Friday.

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

As part of this support, we are hosting this job advert on behalf one of our member practices, McKenzie Group Practice.

We are a SystmOne and GP training practice with a total of approximately 25,000 patients, 9 GP Partners, 9 Advanced Nurse Practitioners and a wide range of other clinical team members including on site Mental Health Practitioners, Social Prescribing Link Workers, Pharmacists, and Physiotherapists. We are a friendly, forward thinking and welcoming team.

We have a thorough induction plan for all new staff members including a wide range of training and support. We also offer a competitive salary.