Receptionist

The Receptionist for Outpatients reports to the Outpatients Team Leader. The post-holder has the following responsibilities: The job description includes a comprehensive list of duties including; o Welcome patients and visitors into the department, ensuring they are made to feel comfortable and are treated with kindness, respect and dignityo Provide a high quality, comprehensive range of administrative and reception duties.o Deliver an excellent patient and user experience, by meeting and greeting patients, visitors and colleagues, registering patients and booking appointments in a timely and efficient manner.o Work with the multidisciplinary team to ensure the smooth running of the department. The successful candidate will be joining a busy and fast paced outpatient department and will have the opportunity to work with a range of clinical staff from several areas within Gynaecology including but not limited to: o Early Pregnancy Unito 2WWo General Gynaecologyo Complex Mesho Urogynaecologyo Endometriosiso RMUo Ultrasound scanning

The successful applicant will be self-motivated, have excellent interpersonal skills and be patient focused.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing), We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

This is a full-time role with a requirement to work weekends, an enhanced rate is paid to work Saturdays and Sundays. Please note the rota is subject to change.