Receptionist

The following are the core responsibilities of the Administration Supervisor: Maintain and monitor the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls or dealing with callers' requests appropriately. Signpost patients to the correct service. Initiating contact with responding to, requests from patients, team members and external agencies. Clinically code data on Emis. Photocopy documentation as required. Data entry of new and temporary registrations and relevant patient information as required. Input data into patients' healthcare records as necessary. Manage all queries as necessary in an efficient manner. Maintain a clean, tidy, effective working area always. Support clinical staff with general tasks as requested. Action incoming emails and correspondents as necessary. Scan patient related documentation and attach scanned documents to patients' healthcare records. Complete opening and closing
procedures in accordance with the duty rota. As required support Dispensary in the management of repeat prescriptions, ensuring they are processed and accurately and efficiently.