Receptionist
The British United Provident Association Limited, Goodyers End, Nuneaton and Bedworth
Receptionist
£24128
The British United Provident Association Limited, Goodyers End, Nuneaton and Bedworth
- Full time
- Permanent
- Onsite working
Posted today, 5 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 9bf6d962ae2347e590b59caa0029846d
Full Job Description
- Providing a warm welcome to visitors in the village reception, ensuring they sign in and refreshments are offered
- Answering incoming calls to the village reception, directing calls as appropriate and ensuring message are relayed
- Dealing with queries from residents - reporting these as required
- Receiving money from residents and their families for sundry items, providing receipts and confirming payments as required
- Ensuring the display information board is kept up to date
- Managing incoming and outgoing post, ensuring all correspondence is dealt with promptly and any outstanding items are reported to the Administrator
- Ensuring bookings are made and records are updated such as restaurant bookings, maintenance and transport requests
- Ensuring office supplies are maintained and any issues with equipment are reported or call outs are made
- Maintaining and updating records such as master copy forms, room status reports and the Village residents list
- Additional Tasks within the Finance & Administration Team
With strong communication skills and an excellent telephone manner, you'll have experience of using a telephone switchboard and be competent using Microsoft Office. Excellent attention to detail and the ability to manage your own time, you'll work well within a team but also on your own initiative. Experience of working on a reception or in a care home environment would be advantageous.
Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives., We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.