Receptionist

The duties performed by the Receptionist include:

• Providing a helpful and informative customer focused reception service as the initial point of contact for clients and visitors.
• Dealing with all internal & external calls appropriately and in an efficient and courteous manner, resolving any queries where possible.
• Ensuring goods are received appropriately into the building and stored appropriately in compliance with goods receipt procedure.
• Directing and / or assisting internal or external service users to their appropriate destination.
• Monitoring and maintaining the department's office and housekeeping supplies in line with minimum stock control criteria.
• Responsibility for administering patient letters and organising appointments.
• Undertaking clerical duties, including photocopying, scanning, electronic filing and review & dissemination of incoming mail.
  
  The post holder will need excellent communication skills, a flexible approach to work and excellent organisational skills .
The post holder should be warm, friendly, welcoming, smartly dressed and knowledgeable and be able to demonstrate a professional attitude., The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Weqas is an External Quality Assessment (EQA) provider hosted by the Cardiff & Vale University Health Board. We are seeking a motivated, organised and courteous individual to provide an efficient, professional and friendly reception service. Weqas runs over 40 EQA Programmes, providing performance analysis, external audit and an educational advisory service to NHS Pathology Departments, independent healthcare laboratories, independent pharmacies, forensic pathology services, veterinary pathology laboratories, clinical trial units and diagnostic companies., Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Our mission is"Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community. Cardiff, the thriving Welsh capital, isa fantastic city to live and work in with an abundance of sports, arts and cultural attractions.Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.