Receptionist

At Sodexo, we're passionate about people and have our customers at heart of everything we do. Our admin colleagues, run an efficient service for our clients, and we currently have a vacancy for a Receptionist to join our busy team at Being the first face, many will see, you'll be a role model, when it comes to what great customer service will look like. You'll have polite and cheerful mannerisms, always creating a memorable experience for our customers and visitors!,

• To assist with administration relating to matchdays, including menus, drinks lists, signage, training material and all other collateral.
• To provide a warm, friendly and knowledgeable customer service to all visitors.
• Answer, screen and forward any incoming phone calls to the relevant department.
• Communicate thoroughly and efficiently with all departments on site, both NUFC and Sodexo.
• Effectively handle all internal and external calls in a polite manner, ensuring all messages are communicated immediately, where possible, or as soon as possible thereafter.
• Ensure reception desk is always clean, tidy and presentable and that all current Meetings & Events marketing material is displayed where possible.
• Ensure list of business is completed daily for the following day.
• Handle, collate and take payment for all internal bookings as well as bookings for any other special event as and when required to do so.
• Ensure all Sales Office post is completed on a daily basis.
• To collate stationary orders, and ensure these are placed in a timely manner.
• Ensure all relevant departments are informed of the arrival of guests such as interviewees for HR and Meetings & Events host and delegates for the Duty Manager.
• Accept all postal and courier deliveries and collections, ensuring are items are stored securely and the relevant personnel are advised of their arrival.
• Ensure all relevant departments are notified of the arrival of any delivery vehicles advised which loading area they have been sent to.
• To work matchdays and events where required.
• Any other reasonable request.
  
  You'll be super organised and create an excellent customer experience for everyone.
We want you to bring your friendly, flexible approach and your great reliability with you, when you join us. Don't forget your exceptional attention to detail, and great communication skills too! Previous experience in a customer facing role would be ideal, but if you have great people and IT skills, we'd still love to hear from you!, Essential:
• Confident and proficient in Microsoft Office.
• Polite and professional telephone manner.
• Previous experience in a front of house role.
• Previous experience in administration.
• Ability to organise, multitask, prioritise and work well under pressure.
• Adaptable to change and flexible in approach to work.
Desirable:
• Experience of working in stadia or sports and leisure
  
  At Sodexo Live! you get to sell the dream. With an industry-leading reputation you'll build relationships that span the world, all with the support of a team committed to grow. Because here, our events are once-in-a-lifetime, but opportunity never is. Because we're more than just sales professionals., At Sodexo Live! build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we'll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. Because at Sodexo Live! we're so much more. Be part of something greater Why choose Sodexo Live! - At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won't just craft the moment… you'll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment. Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. Other venues in the UK include Bateaux London, Fulham FC, the ACC Liverpool, and Edinburgh's magnificent Signet Library. Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That's why we are proud to focus on people's essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.