Receptionist

RECEPTIONIST

SALARY C.£22,500.00 PA Plus benefits

Being the leading specialist building contractor to the care home industry, we are passionate about our contracts and work with an ethos to provide Care built with Care. 

Our highly skilled employees are fully involved in every project and we are looking for an effective Receptionist to become an integral part of this efficient, professional and enthusiastic team. 

The main purpose of this role to manage the day to day activities of the office environment, ensuring a professional and effective work place. Being the primary contact for all in-coming telephone calls, greeting all visitors and providing administrative duties as required. 

Your core responsibilities will include, but are not limited to:

1.     First point of contact for all in-coming telephone calls and greeting external visitors.

2.     Access to all staff diaries to enable the correct direction of all calls/enquiries.

3.     Responsible for all daily incoming and outgoing post. 

4.     Being responsible for the ordering and monitoring of all office stationery/supplies.

5.     Maintain and publish the staff contact list in conjunction with HR.

6.     Having working relationships with all external support agencies, ie. Photocopier support, printer/IT support and maintaining the running of office machinery.

7.     Set up the Board Room for all Manager and external meetings, providing refreshments/lunches.

8.     Have responsibility for registering/de-registering Company vehicles for the Dartford Crossing. Hold keys to the work vehicles and other office keys, maintain a usage log.

9.     Order Company fuel cards, site plotters/printers and maintain up-to-date allocation registers.

10. Responsible for maintaining the Company PC allocation register.

11. Report Maintenance issues or faults to the Managing Agents or LB Defects Manager.

12. Responsible for ordering site PPE when required, along with keeping a stock check of equipment.

We are looking for an experienced Receptionist with exceptional communication, organisational and prioritisation skills, along with attention to detail. Diligent, hard-working, methodical, flexible, adaptable and able to use your own initiative, whilst being confident and personable, with a calm and unflustered manner. Demonstrate a high standard of communication skills, with a professional telephone manner. Being an excellent team player, yet just as comfortable with being self-sufficient and working unsupervised.

If you would like to become part of this successful team and make a real contribution, then please submit your CV and covering letter by Clicking "Apply" by 5pm on Friday 15th November, 2024. In return, we will offer you a rewarding long-term career within a fast-paced growing company. Our Head Office is based in Eynsham, Oxfordshire and core working hours will be 8am until 5pm.  

We offer a c£22.5K pa salary, plus personal pension, private healthcare and gym facilities, on top of additional holiday with our Easter and Christmas shutdown periods).

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Full Job Description

JOB TITLE: Receptionist

REPORTS TO: Commercial Director

BASIC FUNCTION: The role is to manage the day to day activities of the office environment, ensuring a professional and effective work place. Being the primary contact for all in-coming telephone calls, greeting all visitors and providing administrative duties as required. 

CORE SKILLS

Aptitude : Consistently demonstrates an ability to do their job.

Attitude : Displays a positive, team centred approach to their daily work.

Intelligence: Comfortable with the intellectual requirements of their role and contributes ideas and feedback to enhance the overall success of the company.

Integrity: Displays honesty and integrity in all their professional activities.

Intensity: Displays diligence and an ability to maintain a productivity level expected of someone with their experience, knowledge and qualification.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1.     First point of contact for all in-coming telephone calls and greeting external visitors.

2.     Have access to all staff diaries to enable the correct direction of all calls/enquiries.

3.     Responsible for reporting all office telephone issues to GMH.

4.     Responsible for the receipt of and daily distribution of in-coming post. To ensure all out-going post is actioned on the day required, either taking to the post office or using the franking machine. Maintenance of the franking machine required i.e. order ink, labels and envelopes.

5.     Being responsible for the ordering and monitoring of all office stationery and supplies (including toiletry requirements and LB face masks), ensuring sufficient stocks are always readily available and distributed accordingly. Ordering site paper and ink supplies when needed.

6.     Maintain and publish the staff contact list in conjunction with HR.

7.     Responsible for sending all employee work related post when needed (i.e training certificates, fuel cards, etc.)

8.     Having working relationships with all external support agencies, ie. Photocopier support, printer/IT support and maintaining the running of office machinery. Liaise to arrange repairs when necessary.

9.     When required, set up the Board Room for all CM and external meetings, providing refreshments/collect lunches if necessary and assist at end. Running a weekly dishwasher cycle as standard.

10. Have responsibility for registering/de-registering Company vehicles for the Dartford Crossing. Hold keys to the work vehicles (i.e Mercedes transporter) and other office keys (i.e Comms cupboard, for unit 7.) and maintain a usage log when necessary.

11. Order Company fuel cards, site plotters/printers and maintain up-to-date allocation registers.

12. Responsible for maintaining the Company PC allocation register.

13. Report Maintenance issues or faults to the Managing Agents for Elm Place and or advise the LB Defects Manager.

14. Responsible for ordering site PPE when required, along with keeping a stock check of equipment (i.e hard hats and hi-vis vests).

WORKING RELATIONSHIPS:

·      Regular and daily contact with all members of the Lawrence Baker Team, Clients, Sub-contractors and Visitors. Demonstrate courtesy, professionalism and respect to all fellow colleagues, business contacts and third parties.

JOB REQUIREMENTS / QUALIFICATIONS:

·      Excellent organisational and prioritisation skills required. Attention to detail and accuracy is essential at all times.

·      Diligent, hard-working, methodical, flexible, adaptable and able to use own initiative.

·      Bright, intelligent, confident and personable, with a calm and unflustered manner. 

·      Demonstrate a high standard of verbal and written communication skills.

·      Have the ability to demonstrate professionalism and confidentiality at all times.

·      Possess a professional telephone manner.

·      Able to take orders and remain calm when pressurised.

·      Excellent knowledge of a variety of Microsoft computer packages is essential.

·      Quick thinking, quick to learn and able to pick-up and understand the nature of the business with enthusiasm.

·      Excellent team player, yet just as comfortable with being self-sufficient and working unsupervised.

The ability to liaise professionally and effectively with all internal and external personnel, at all levels.