Receptionist

As Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all. Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.Previous experience in a customer service or customer facing role would be beneficial, as well as experience using Microsoft Office and Opera.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between., Based in the Mercure Sheffield Parkway Hotel you will be part of a team of passionate people who know that being the best doesn't always mean working around the clock., Please note that we will only be accepting applicants who are age 18 or above, and are fully flexible to work mornings/evenings and weekends. At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality. Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits… At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves. Mercure Sheffield Parkway Britannia Way, Catliffe, Rotherham, South Yorkshire, S60 5BD, Just off the M1 motorway and 2.9 miles from the Magna Science Adventure Centre, this modern roadside hotel is also 5 miles from the Crucible Theatre, home of the World Snooker Championship. Bright and airy rooms come with Wi-Fi, flat-screen TVs, desks, and tea and coffeemaking facilities. Upgraded rooms add sofas and Nespresso machines.

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Staff meals on duty
• Staff Parking
• Uncapped incentives to reward you for your contributions
A day in the life of…