Receptionist

We are looking for a dynamic receptionist to join team.
You will need to have the ability to remain calm under pressure whilst providing outstanding customer service to our patient population, work as part of a team to ensure we continue to deliver an efficient service.
You will support and ensure the effective seamless flow of patients through the UTC, by registering patients onto SystmOne on their arrival.
You will alert the clinician-in-charge of any patients whose presenting complaint requires immediate clinical assessment.
You will be the 'front of house' face of the UTC's, alerting the clinician-in-charge to any immediate concerns raised by patients in the waiting room.
You will need to demonstrate an awareness of Safeguarding adults & children.
You will need to understand and observe appropriate standards of confidentiality.
At all times to behave and act in a way appropriate to and in accordance with "The DCHS Way".
Post available at both Ilkeston and Ripley Urgent Treatment Centres, + To ensure patients are registered on the UTC module of SystmOne in a timely manner on arrival to the UTC.
+ To promptly report all observed changes in patients' conditions, accidents, incidents, and other important information to Clinician in Charge as soon as possible.
+ To assist qualified staff in maintaining the safety and wellbeing of staff, patients, and visitors in accordance with the health and safety policy.
+ To maintain a high standard of personal behaviour and maintain professional relationships with patients, their families, and staff team members.
+ To complete documentation as appropriate and directed by the Clinician in Charge.
+ Collate information for clinical audits.
+ Organises delegated work effectively.
+ To be an effective team member, always working to achieve team goals and participate within the clinical supervision.
Undertake any tasks within your capability as allocated by the /UTC Manager/Clinician in Charge/Registered

Working for our organisation
Derbyshire Community Health Services has been rated as an 'outstanding' trust by the Care Quality Commission; we have achieved this by providing high quality patient care within an inclusive organisation that works together and shows care and compassion for each other.
There has never been a more exciting time to join us as one of the largest specialist community NHS providers in the country - one that is also among the very best NHS employers as voted by its own staff and by CQC.
Our Vision
"To be the best provider of local health care and be a great place to work"
Our Values
+ To get the basics right
+ To act with compassion and respect
+ To make a difference
+ To value and develop teamwork
To value everyone's contribution: "everyone matters, Derbyshire Community Health Services NHS Foundation Trust (DCHS) is one of the largest providers of specialist community healthcare in England and we currently employ around 4,500 staff. We deliver a variety of services across Derbyshire, caring for nearly 1.8 million patients each year.
We deliver patient care through 11 community hospitals, 4 minor injury units, 29 health centres and a learning disability centre. Another key part of our service is out in the community where we care for people in their own homes via therapists, health visitors and district nurses, and promoting public health in the wider community. As a Trust we care for patients of all ages with a special focus on the needs of elderly people and the very young.
DCHS has been recognised as a top 10 NHS organisation to work for in the UK by the Health Service Journal and NHS Employers in their Best Places to Work 2015 campaign. The Trust is also the runner-up in the category for the best NHS community trust employer.

TWITTER/FACEBOOK - DCHS has its own Social Media accounts for recruitment. Follow us/like us via @dchsjobs
Our vision "to be the best provider of local healthcare and to be a great place to work"
Our values:
1) To get the basics right
2) To act with compassion and respect
3) To make a difference
4) To value and develop teamwork
5) To value everyone's contribution because everyone matters

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.