Receptionist

An exciting opportunity has arisen to join the Ward Clinical Administration Team providing a patient focussed, high quality and complete administrative support service to enable patient flow. The post will be based on a ward but there is the expectation that you may need to work across different wards to suit the needs of the Trust. You will interact with patients and relatives as well as staff based at Royal Papworth Hospital. You will be an organised, efficient and motivated individual who is trustworthy and reliable. You must be able to be adaptable within your work role to support the team in all aspects of ward administrative cover., The key duties of the role are to assist with the coordination of patient activity through the wards by the completion of designated admission. This includes following Trust standards for meeting and greeting patients, recording information, and escalating any delays to the Patient Flow Facilitator.

You will need keyboard skills and an aptitude for using a variety of IT systems together with a degree of flexibility with your working hours. You will be working as part of a friendly supportive team and play an important part in providing administrative support to clinical areas.

We work various shifts to cover weekdays, weekends and Bank Holidays. Please indicate which shifts you are applying for from those detailed below.

Day Ward

Monday to Friday - early: 06:30 to 14:30, late: 10:00 to 18:00.

Main Reception & Wards

Monday to Friday - early: 07:00-15:00, late: 11:00-19:00.

Saturday & Sunday -- 07:00-15:00.

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour