Receptionist

Enterprise Operations (EO) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions. With employees located throughout the UK, EBS provides UK wide support to the LMUK business areas., The Lockheed Martin UK London receptionist is the first person to receive and greet customers and other visitors. The receptionist sets the first impression for the company. The receptionist must be able to deal with different lines of enquiry from both customers and employees alike. The receptionist is the lead for the external offices, in both coordination and hospitality. They are to issue control badges as required; record visitor's arrival and departure times, all whilst maintaining professionalism and security. The receptionist will need to be able to manage diaries, be proactive in preparation for meetings and demand high standards. Communication is pivotal to this role, as the receptionist will act alone in the front office. The main areas expected to be covered are:

• Provide an effective and efficient reception service, maintaining the highest standard of customer service, offering a warm and professional welcome to internal and external customers/guests.
• Responsible for the operation and maintenance of the switchboard, voicemail and contact information.
• Supervising and editing of office security badge system.
• Verify IDs and documents for security clearances.
• Manage mail as and when required - both internally posting to employees as well as booking couriers.
• Collect and distribute deliveries from within the office building as required.
• Book taxis for customers and employees as required.
• Keep the reception, conference rooms and pantry kitchen presentable at all times.
• Schedule meetings using outlook.
• Order breakfasts and lunches as required.
• Prepare meeting rooms ahead of the next day.
• Ensure all badges are collected daily and action the monthly badge check.
  
  Confident and assertive with people at all levels (e.g. staff visitors, the public, VIPs)
• Ability to create a welcoming, friendly and professional environment
• Good working knowledge of Microsoft packages and database management
• Excellent administrative and organisational skills and experience
• Good communication skills
• Understanding of Health and Safety practice
• Exceptional team player with ability to leverage internal support as required
• Ability to handle multiple tasks and balance work to meet deadlines and remain calm under pressure
• Ability to remain flexible
• Ability to work alone and manage busy environment
• Ability to be proactive
• Time management
  
  Lockheed Martin is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Diversity and inclusion are fundamental to our culture and reflect our values of doing what's right, respecting others and performing with excellence. By engaging with all our employees' diverse talents and experiences every day, we can innovate different and better, creating cutting edge solutions and unparalleled customer value.