Receptionist

This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market. About The Role: Days of Working: Monday to Friday Shift Patterns: 06:00am to 12:00pm, 12:00pm to 18:00pm We are looking for an experienced receptionist to join our team. This is a busy role with a lot of security responsibility so if you enjoy a challenge and are quick to pick up, retain and use new information we'd love to hear from you. Attention to the smallest details is essential! As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office. As part of your role, your key responsibilities will include, but are not limited to:

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
• Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
• Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
• Provide general administrative support to the team, including filing, data entry, and managing office supplies.
• Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
• Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages and information promptly.
  
  You must have the right to work in the UK
• Professional demeanour and appearance
• Strong communication skills, both verbal and written
• Ability to multitask and stay organised in a fast-paced environment
• Proficiency in using office equipment like phone systems and copiers
• Friendly and welcoming attitude
• Reliable and punctual, with a strong work ethic
• Due to the role you will need a BNPSS-Clearance, with the expectance of completing a SIA security guard training and licensing upon a successful probationary period.
  
  OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.