Receptionist

An opportunity has arisen for a permanent full-time/part time Receptionist to join our busy Practice team based at Greenfields Medical Practice., Main Job Tasks and Responsibilities

greet patients

register patients according to established protocols

assist patients to complete all necessary forms anddocumentation

ensure patient information is accurate

inform patients of medical office procedures and policy

maintain and manage patient records

move patients through appointments as scheduled

answer incoming calls and deal with inquiries

transfer calls as required

schedule patient appointments

report statistics as required

ensure external medical reports are correctly cascadeddown as required by medical professionals

respond and comply to requests for information, while ensuring patientconfidentiality is upheld

deal with incoming and outgoing post

complete other clerical duties as assigned

We are looking for an enthusiastic and conscientious team player preferably who has previous experience working in a General Practice.

Greenfields Medical Practice is a very well established, busy, friendly, supportive and caring practice based in purpose built premises..

The staff at the practice comprises of 2 GP Partners , 3 GP locums, 2 ANPs who are supported by a Practice Manager, Business Manager ,2 Practice Nurses, 2 HCAs and a team of medical receptionists, administrators and secretaries.

We also have the support from the wider PCN team including a Clinical Pharmacist, Pharmacy Technician, Social Prescriber, FCP Physiotherapist & Mental Health Practitioners.